yourPhysio Group 2022: Counsel

Available with yourPhysio Group Account

Counselling Services


Incident Support: On-demand access to counsellors who support employees in stressful situations & mental health crises, most commonly stress, anxiety, depression & related issues.
Case Definition: Cases are used to partition counselling into episodic segments that deal with a specific issue or crises for the employee. The Counsellor is responsible for identifying, demarcating, and triaging employees throughout & after each individual counselling case for the proper and fair allocation of counselling resources to all employees. Case definition & demarcation is at the full discretion of the Counselor.
90mins per Case: Divided into 20mins to 30mins sessions at the discretion of the Counselor, in conjunction with input from the patient & their schedule.
6 Cases Per Year: Each employee is granted 6 counselling cases per year, as defined and demarcated by the counsellor, covered by the employer.
Extending Time: At the discretion of the Counselor, two cases per year can be extended by up to 50% in duration (i.e., 150% of 90mins) due to a variety of factors like severity, urgency, and related.
Maximum Time: Individual patients are capped at 600mins (10hours) of counselling per year as covered by the employer – with the maximum time cap resetting every year.


Example Services
Work-related Stress: Work-related burnout is a key driver of workplace satisfaction & turnover. Curv Health has pre-built modules to address work- related stress and build an action plan to resolve feelings of being overwhelmed.
Relationship-related Stress: Every employee is dealing with relationship– related stress, which does not cease once they login at work. Counsellors will help them address their stress & build a list of action items to complete.
Anxiety: 20% of Canadians report that they have been diagnosed with anxiety disorders.1 When employees feel overwhelmed, they connect with a Counselor at Curv Health to help them discuss & explore options to address their condition.
Depression: 22% of Canadians report that they have been diagnosed with depression.1 When employees feel overwhelmed, they connect with a Counselor at Curv Health to help them discuss & explore options to address their condition.
Suicidal Ideation: Counsellors are trained in Curv Health clinical procedure how to assess patient risk and direct to the appropriate resources or activate the correct interventions as per Canadian & provincial guidelines.

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